Terms, Privacy & Service Policies

Terms of Service

1. Agreement to These Terms

These Terms of Service (“Terms”) are an agreement between you and ISpin Global d/b/a ISpin Auto Builder (“iSpin Global,” “we,” “us,” or “our”). These Terms govern your access to and use of our websites, software, CRM tools, advertising services, lead services, traffic services, SMS services, email services, memberships, subscriptions, digital products, training, consulting, and related products and services (collectively, the “Services”).

By accessing or using the Services, creating an account, submitting payment, placing an order, or clicking acceptance, you agree to these Terms. If you do not agree, do not access or use the Services.

2. Eligibility and Accounts

• You must be at least 18 years old and legally able to enter into a binding agreement.
• You agree to provide accurate, complete, and current account and payment information.
• You are responsible for all activity that occurs under your account.
• You must keep your login credentials confidential and notify us promptly of suspected unauthorized access.
• We may refuse registration, suspend access, or terminate accounts when reasonably necessary to protect the Services, customers, users, or our business.

3. License to Use the Services

Subject to these Terms and timely payment of applicable fees, iSpin Global grants you a limited, non-exclusive, non-transferable, revocable right to access and use the Services for your personal or internal business purposes.

You may not copy, resell, sublicense, rent, lease, reverse engineer, modify, distribute, scrape, exploit, interfere with, or attempt to gain unauthorized access to any part of the Services unless we expressly authorize it in writing.

4. Acceptable Use

You agree not to use the Services to:

• Violate any applicable law, regulation, carrier rule, platform rule, or third-party right.
• Send spam, unlawful marketing messages, deceptive advertising, or unwanted communications.
• Upload or use contact data without proper consent, notice, authority, or legal basis.
• Misrepresent your identity, business, products, services, income claims, offers, pricing, or results.
• Transmit malware, phishing material, harmful code, or content intended to compromise systems or users.
• Promote illegal products, fraudulent offers, or prohibited business activities.
• Harass, threaten, defame, discriminate against, or violate the privacy of others.
• Interfere with the functionality, security, delivery systems, or performance of the Services.

5. Customer Content and Campaign Materials

You retain ownership of content, creative materials, contact lists, campaign information, landing pages, emails, text messages, advertisements, logos, images, and other materials you upload or provide to us (“Customer Content”).

You grant iSpin Global a non-exclusive, worldwide, royalty-free license to host, copy, process, transmit, display, modify, and use Customer Content solely as needed to provide, support, secure, improve, and administer the Services.

You represent and warrant that you own or have all required rights, permissions, and consents to use Customer Content and authorize iSpin Global to process it under these Terms.

6. Software, Memberships, and Recurring Billing

Certain Services are offered on a recurring subscription, membership, auto-renewal, promotional, trial, or continuity basis. The checkout page, order form, or service description will disclose the price, billing frequency, renewal terms, and cancellation method where applicable.

Unless otherwise stated at checkout, subscription and membership fees are billed in advance and automatically renew at the end of each billing period until cancelled. You authorize iSpin Global and its payment processors to charge your selected payment method for all amounts due.

You may cancel a recurring subscription before its next renewal date through your account area, billing portal, or by emailing dj@ispinglobal.com. Cancellation stops future renewal charges but does not create a refund for prior payments, current billing periods, used services, used credits, or partially used services.

7. Advertising, Traffic, Lead, Email, and SMS Services

iSpin Global may provide advertising, traffic, lead, email, SMS, banner, rotator, setup, campaign, promotional, and related services. These Services are subject to availability, platform rules, carrier rules, vendor requirements, and our acceptance.

You understand that advertising, traffic, lead generation, email marketing, SMS marketing, and related results can vary. We do not guarantee sales, income, profits, traffic quality, opens, clicks, replies, appointments, conversions, rankings, signups, or any specific business outcome.

8. Third-Party Services

The Services may integrate with or rely on third-party platforms, payment processors, hosting providers, email services, SMS providers, analytics providers, social platforms, advertising networks, carriers, publishers, or other vendors.

iSpin Global is not responsible for third-party services, outages, carrier filtering, vendor policies, delivery failures outside our reasonable control, third-party account suspensions, or changes to third-party functionality.

9. Intellectual Property

The Services, software, designs, branding, logos, templates, graphics, content, processes, documentation, and technology owned by iSpin Global are protected by intellectual-property laws. Except for the limited rights expressly granted in these Terms, iSpin Global retains all rights, title, and interest in and to the Services.

10. Suspension and Termination

We may suspend, restrict, remove, or terminate your access to the Services if we reasonably believe you violated these Terms, failed to pay amounts due, created legal or reputational risk, abused the Services, caused technical harm, or used the Services in a way that may violate law, carrier rules, or third-party policies.

Termination or suspension does not eliminate your obligation to pay amounts already due. Sections that should survive termination will survive, including payment obligations, intellectual property, disclaimers, limitation of liability, indemnification, and dispute provisions.

11. Disclaimer of Warranties

THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, ISPIN GLOBAL DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, RELIABILITY, AVAILABILITY, AND UNINTERRUPTED OPERATION.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ISPIN GLOBAL WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, LOST BUSINESS, LOST DATA, LOST OPPORTUNITIES, OR LOSS OF GOODWILL.

ISPIN GLOBAL’S TOTAL LIABILITY FOR ANY CLAIM ARISING FROM OR RELATING TO THE SERVICES WILL NOT EXCEED THE AMOUNT PAID BY YOU TO ISPIN GLOBAL FOR THE SPECIFIC SERVICE GIVING RISE TO THE CLAIM DURING THE THREE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.

13. Indemnification

You agree to defend, indemnify, and hold harmless iSpin Global, its owners, employees, contractors, affiliates, and service providers from claims, losses, liabilities, damages, costs, and expenses arising from your use of the Services, Customer Content, campaigns, contact lists, communications, breach of these Terms, or violation of applicable law or third-party rights.

14. Governing Law and Venue

These Terms are governed by the laws of the State of Georgia, without regard to conflict-of-law rules. Any dispute arising from these Terms or the Services shall be brought exclusively in the state or federal courts located in Georgia, unless applicable law requires otherwise.

15. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on this page with a revised “Last Updated” date. Continued use of the Services after an update becomes effective means you accept the revised Terms.

No Refund & Cancellation Policy

1. Covered Services

This Policy applies to software subscriptions, CRM access, memberships, advertising services, traffic services, lead services, email campaigns, SMS campaigns, rotator services, setup services, consulting, creative work, digital products, training, banner credits, login credits, promotional credits, and related services.

2. No Refunds for Prepaid Services

Payments for prepaid services are non-refundable once any work, allocation, setup, processing, scheduling, activation, campaign preparation, credit issuance, ad placement, traffic reservation, list processing, creative work, data upload, message submission, or delivery activity has begun.

This includes situations where you change your mind, cancel a campaign, do not use the service, provide incorrect information, experience a business change, dislike results, receive fewer conversions than expected, or decide not to continue with your offer.

3. Subscription and Membership Cancellation

Recurring subscriptions and memberships may be cancelled before the next billing date through your account area, billing portal, or by contacting dj@ispinglobal.com.

Cancellation prevents future renewals but does not result in a refund of the current billing period, prior billing periods, unused time, unused platform access, unused credits, unused placements, unused campaigns, or unused features.

4. No Guaranteed Results

iSpin Global does not guarantee sales, earnings, leads, traffic quality, calls, text responses, email opens, clicks, conversions, appointments, rankings, subscribers, engagement, or profits. Campaign performance may depend on your offer, website, creative, pricing, follow-up, market conditions, contact data, third-party platforms, carriers, consumer behavior, and factors outside our control.

5. Limited Service Resolution

If iSpin Global determines that a paid Service was materially not delivered due solely to our error, we may choose, at our discretion, to re-run the affected service, re-deliver the affected portion, replace credits or placement, extend service access, issue account credit, provide another reasonable remedy, or issue a partial refund for an undelivered portion where appropriate or required by law.

6. Campaign Changes and Delays

Changes requested after campaign setup or scheduling may not be possible and may require additional fees. Any delivery date, turnaround time, estimated traffic volume, or campaign window is an estimate unless specifically guaranteed in writing.

Delays caused by third-party providers, carriers, publishers, payment processors, compliance reviews, platform changes, technical issues, inaccurate customer information, customer delays, or events outside our reasonable control do not create a right to a refund.

7. Chargebacks and Billing Disputes

If you believe there is a billing error, duplicate charge, or unauthorized transaction, contact dj@ispinglobal.com before filing a payment dispute so we can review the matter.

Filing a chargeback or payment dispute does not automatically cancel your obligations under these policies. We may suspend or terminate access, pause services, revoke credits, and provide relevant documentation to payment processors in connection with a dispute.

Privacy Policy

1. Scope

This Privacy Policy explains how iSpin Global collects, uses, discloses, stores, and protects personal information when you visit our websites or use our software, CRM tools, advertising services, lead services, traffic services, email services, SMS services, support channels, and related Services.

2. Information We May Collect

We may collect personal information directly from you, automatically through the Services, from our customers, and from authorized third parties.

Information You Provide

• Name, email address, phone number, mailing address, and business information.
• Account credentials, profile information, and payment-related information.
• Support requests, messages, forms, surveys, and communications.
• Contact lists, lead information, campaign information, emails, SMS content, creative assets, and other data uploaded to the Services.
• Information you provide through landing pages, funnels, training registrations, events, webinars, memberships, or affiliate programs.

Information Collected Automatically

• IP address, browser type, device type, operating system, and device identifiers.
• Website activity, pages viewed, clicks, session activity, referral URLs, and account usage information.
• Cookie, pixel, tag, analytics, attribution, and similar tracking information.
• Approximate location derived from IP address.
• Performance data, error logs, fraud-prevention data, and security information.

Information From Other Sources

• Payment processors, service providers, advertising providers, analytics providers, and technology partners.
• Affiliates, referral partners, integrations, or authorized business partners.
• Customers who upload information into CRM, messaging, or campaign tools.
• Publicly available sources or sources you authorize us to access.

3. How We Use Information

• Provide, operate, maintain, secure, support, and improve the Services.
• Create and manage accounts, subscriptions, memberships, orders, and payments.
• Deliver advertising, traffic, lead, email, SMS, CRM, and marketing-related services.
• Respond to support requests and communicate about accounts, billing, service updates, and security.
• Analyze usage, troubleshoot issues, prevent fraud, and protect against abuse or unauthorized access.
• Send promotional communications where permitted by law and subject to applicable opt-out rights.
• Comply with legal obligations and enforce our agreements, policies, and rights.
• Create aggregated or de-identified information that does not reasonably identify an individual.

4. Customer Data and Contact Lists

Some Services allow customers to upload, collect, manage, store, or communicate with leads, subscribers, clients, or team members (“Customer Data”). When we process Customer Data on behalf of a customer, that customer is responsible for obtaining required notices, permissions, consent, and legal authority to collect and use that data.

Customers must maintain lawful contact lists, honor unsubscribe and opt-out requests, and comply with applicable privacy, email, SMS, telemarketing, advertising, and consumer-protection requirements.

5. Cookies and Similar Technologies

We may use cookies, pixels, tags, scripts, analytics tools, and related technologies to maintain website functionality, remember preferences, measure usage, evaluate campaign activity, improve services, support attribution, prevent fraud, and provide advertising or remarketing where permitted.

You may be able to manage cookies through browser settings. Disabling cookies may affect certain features or functionality of the Services.

6. How We May Disclose Information

We may disclose personal information to:

• Hosting, cloud, security, analytics, communication, payment, and technology providers.
• Email, SMS, CRM, advertising, lead, traffic, and campaign-related vendors.
• Professional advisers, including attorneys, accountants, insurers, and auditors.
• Government authorities, regulators, courts, or law enforcement where legally required.
• Potential buyers, investors, or successors in connection with a merger, financing, acquisition, sale, or transfer of assets.
• Customers, affiliates, referral partners, or other users when you choose to use a feature that makes information available to them.

7. Marketing Choices

You may opt out of promotional email by using the unsubscribe link in the email or contacting dj@ispinglobal.com. You may opt out of promotional text messages by replying STOP where available.

Opting out of marketing communications does not stop important non-promotional communications such as account notices, security alerts, payment notices, legal notices, or service-related messages.

8. Data Security and Retention

We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, alteration, disclosure, loss, or misuse. However, no system, website, data transmission, or storage method is completely secure.

We retain information for as long as reasonably necessary to provide the Services, maintain records, comply with legal obligations, resolve disputes, enforce agreements, protect against fraud, and support legitimate business operations.

9. Privacy Rights

Depending on your location and applicable law, you may have the right to request access, correction, deletion, portability, restriction, or information about certain uses and disclosures of your personal information. You may also have the right to opt out of certain data-sharing or targeted-advertising activities.

To submit a privacy request, email dj@ispinglobal.com with the subject line Privacy Request. We may need to verify your identity before processing certain requests.

10. Children’s Privacy

The Services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us so we can take appropriate action.

11. Third-Party Links

Our Services may include links to third-party websites, social platforms, payment providers, advertising platforms, or other third-party services. We are not responsible for the privacy, security, content, or practices of third parties.

12. Changes to This Privacy Policy

We may revise this Privacy Policy from time to time. The updated policy will be posted on this page with a revised “Last Updated” date. Your continued use of the Services after the effective date means you accept the updated policy.

SMS, Email & Communications Policy

1. Purpose

This policy applies to all SMS, MMS, email, phone, CRM, automation, campaign, and communication services offered by iSpin Global or sent through our Services.

2. Consent and Authorization

You are responsible for obtaining and maintaining all required consent, notice, permission, authorization, and legal basis before uploading contacts or sending messages through the Services. Where required by law, consent must be clear, documented, and obtained before promotional or automated messages are sent.

You must maintain reliable records showing when, how, and from whom consent was obtained. You agree to provide those records to iSpin Global upon reasonable request.

3. Opt-Out and Suppression Requirements

• You must provide a working unsubscribe option in commercial email messages.
• You must honor email unsubscribe requests promptly and within legally required timeframes.
• You must honor text-message opt-out requests, including STOP requests, promptly.
• You must maintain and use suppression or do-not-contact lists where required.
• You may not send promotional messages to a contact who has opted out unless that contact later provides valid consent to resume messages.

4. Sender Identification and Content Standards

Communications sent through the Services must accurately identify the sender and may not contain deceptive subject lines, misleading headers, false sender information, fraudulent claims, unlawful content, phishing content, or misleading income, health, financial, legal, or business claims.

Commercial emails must include information required by applicable law, which may include a valid physical mailing address and a clear opt-out mechanism.

5. Prohibited Messaging Activities

You may not use the Services to send, promote, facilitate, or distribute:

• Spam, unsolicited bulk messages, or messages sent without required consent.
• Fraudulent, deceptive, misleading, or illegal offers.
• Content that violates carrier rules, platform rules, or third-party messaging standards.
• Malware, phishing links, credential-harvesting content, or harmful code.
• Harassing, threatening, discriminatory, obscene, or unlawful content.
• Messages intended to evade opt-outs, carrier filtering, platform controls, or applicable law.

6. Carrier, Platform, and Vendor Rules

Carriers, messaging vendors, email providers, advertising platforms, and other third parties may block, filter, reject, suspend, delay, or remove messages, campaigns, accounts, or content. iSpin Global does not guarantee inbox placement, SMS delivery to every recipient, delivery speed, or campaign acceptance.

7. Customer Responsibility and Indemnity

You are solely responsible for the legality, accuracy, consent status, content, timing, and recipients of communications you send or cause to be sent through the Services. You agree to indemnify iSpin Global for claims arising from your lists, content, campaigns, consent practices, or messaging activity.

8. iSpin Global Communications

By providing your contact information to iSpin Global, you may receive transactional, account, billing, security, service, promotional, or event-related messages as permitted by law. Message and data rates may apply. Promotional email may be stopped using the unsubscribe link. Promotional text messages may be stopped by replying STOP where available.

Data Processing Addendum

This Data Processing Addendum (“DPA”) forms part of the Terms of Service between iSpin Global and the customer using the Services (“Customer”). It applies when iSpin Global processes Personal Data on behalf of Customer in connection with the Services.

1. Definitions

• “Customer Data” means data submitted, uploaded, stored, transmitted, or otherwise made available by Customer through the Services.
• “Personal Data” means information relating to an identified or identifiable individual, as defined by applicable data protection law.
• “Process” means any operation performed on Personal Data, including collection, storage, access, use, disclosure, transfer, deletion, or destruction.
• “Data Protection Laws” means applicable privacy and data-protection laws governing the processing of Personal Data.

2. Roles of the Parties

For Customer Data, Customer is generally the controller, business, or responsible party, and iSpin Global acts as a processor, service provider, contractor, or similar service-provider role, as applicable under Data Protection Laws.

Customer remains responsible for determining the lawful basis for collecting, using, disclosing, and processing Customer Data and for providing required notices to individuals.

3. Scope and Details of Processing

4. Processing Instructions

iSpin Global will process Customer Data only as necessary to provide the Services, comply with documented lawful instructions from Customer, meet legal obligations, protect the Services, or otherwise as permitted under the Terms and this DPA.

5. Confidentiality

iSpin Global will require personnel authorized to process Customer Data to be subject to appropriate confidentiality obligations.

6. Security Measures

iSpin Global will maintain reasonable administrative, technical, and organizational safeguards designed to protect Customer Data against unauthorized or unlawful processing and accidental loss, destruction, damage, alteration, or disclosure.

7. Subprocessors

Customer authorizes iSpin Global to use third-party service providers and subprocessors as reasonably necessary to provide, host, secure, support, maintain, improve, and administer the Services. These may include hosting providers, payment processors, email vendors, SMS providers, analytics providers, security vendors, and customer-support providers.

iSpin Global will remain responsible for its obligations under this DPA to the extent required by applicable law.

8. Assistance With Privacy Requests

Taking into account the nature of processing and information available, iSpin Global will provide reasonable assistance to Customer in responding to valid requests from individuals exercising privacy rights, where required by applicable Data Protection Laws.

9. Security Incidents

If iSpin Global becomes aware of a confirmed unauthorized access, acquisition, disclosure, or loss of Customer Data that triggers notification obligations under applicable law, we will notify Customer without undue delay, subject to legal restrictions and the need to investigate, contain, and remediate the incident.

10. Return or Deletion of Customer Data

Upon termination of the applicable Services and upon Customer request, iSpin Global will delete or return Customer Data within a commercially reasonable period, unless retention is required by law, necessary for security, dispute resolution, fraud prevention, backup integrity, or otherwise permitted by applicable law.

11. Audits and Information Requests

Upon reasonable written request and subject to confidentiality, security, and operational limitations, iSpin Global may provide information reasonably necessary to demonstrate compliance with this DPA. Any audit request must be reasonable, limited in scope, and may be subject to a separate written agreement and reasonable fees where permitted by law.

12. International Transfers

Customer understands that Customer Data may be processed in the United States and other locations where iSpin Global or its service providers operate. Where required by applicable law, the parties will cooperate in good faith regarding appropriate safeguards for lawful cross-border transfers.

13. Priority

If there is a conflict between this DPA and the Terms regarding the processing of Customer Data, this DPA controls to the extent of that conflict.